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1. Privacy Policy (Effective Date)

Effective Date: January 9, 2026

Premier Mobile Therapy (“Premier Mobile Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://www.premiermobiletherapy.com/ (the “Site”), contact us, or receive services.

This Privacy Policy applies to information collected through the Site and related communications. It does not replace any separate notices you may receive related to clinical services.

2. Information We Collect

We may collect the following categories of information:

Information You Provide to Us

  • Contact information (such as name, email address, phone number)

  • Scheduling and inquiry information (such as appointment requests, messages, and details you choose to share)

  • Payment and billing-related information (as applicable, such as invoicing details; payment processing may be handled by third-party vendors)

Health and Service-Related Information

If you receive services from Premier Mobile Therapy, we may collect information related to your care and services, which may include health-related information you provide to us or that is generated as part of services.

Information Collected Automatically

When you visit the Site, we may automatically collect:

  • Device and usage data (such as IP address, browser type, pages viewed, dates/times of access, referring/exit pages)

  • Cookies and similar technologies used for basic site functionality, performance, and analytics (where enabled)

3. How Information Is Used

We may use the information we collect to:

  • Provide and administer services and respond to requests

  • Schedule, confirm, or manage appointments and service communications

  • Communicate administrative information (such as billing, receipts, policies, or service updates)

  • Improve the Site, operations, and user experience

  • Maintain security, prevent fraud, and protect our rights and property

  • Comply with applicable legal and regulatory requirements

4. Text Messaging & Mobile Data Compliance

Premier Mobile Therapy may use text messaging for care coordination only, including appointment reminders and administrative or billing messages.

Opt-In

You may opt in to receive text messages only by selecting a checkbox on a website form. By opting in, you authorize us to send text messages related to care coordination to the mobile number you provide.

Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

5. Information Sharing

We do not sell or rent your personal information.

We may share information in limited situations, including:

  • Service providers and vendors who perform services on our behalf (such as scheduling, communications, analytics, IT support, or payment processing), under appropriate confidentiality and security obligations

  • Professional advisors (such as accountants or attorneys) as needed for business purposes, subject to professional duties of confidentiality

  • Legal and compliance purposes, such as responding to lawful requests, subpoenas, court orders, or to protect rights, safety, and security

  • Business transfers, such as a merger, acquisition, or sale of assets, where permitted by law

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Your Rights

Depending on your relationship with us and applicable law, you may have the right to:

  • Request access to certain personal information we maintain about you

  • Request corrections to inaccurate personal information

  • Request deletion of certain personal information, subject to legal and operational requirements (including record retention)

  • Opt out of receiving non-essential communications by following any included instructions (and opt out of texts by replying STOP)

To make a request, contact us using the information in the “Contact Information” section below.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Terms & Conditions of Use

These Terms & Conditions of Use (“Terms”) govern your access to and use of the Site. By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

The Site is owned and operated by Premier Mobile Therapy. We may update the Site and these Terms from time to time.

The Site provides general information and does not create a provider-patient relationship by itself. If you need medical attention, contact an appropriate healthcare professional or emergency services.

9. Use Restrictions

You agree that you will not:

  • Use the Site for any unlawful, harmful, or fraudulent purpose

  • Attempt to gain unauthorized access to the Site, accounts, or systems

  • Interfere with the Site’s security features or operational integrity

  • Copy, scrape, harvest, or collect information from the Site by automated means without our permission

  • Upload or transmit viruses, malware, or other harmful code

  • Impersonate any person or entity or misrepresent your affiliation

We may suspend or restrict access to the Site for any violation of these Terms.

10. Intellectual Property

All content on the Site, including text, graphics, logos, designs, and other materials, is owned by Premier Mobile Therapy or its licensors and is protected by applicable intellectual property laws. You may view and use the Site for your personal, non-commercial use only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit Site content without our prior written permission.

11. Third-Party Links

The Site may contain links to third-party websites or services. These links are provided for convenience only. We do not control and are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of third-party sites is at your own risk.

12. Termination

We may, at our discretion and without notice, suspend or terminate your access to the Site if we believe you have violated these Terms or if necessary to protect the Site, users, or our interests.

13. Governing Law

These Terms and any dispute related to the Site or these Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.

14. Changes to Terms

We may update these Terms or this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.

15. Contact Information

If you have questions about this Privacy Policy or these Terms, or if you would like to submit a privacy request, please contact:

Premier Mobile Therapy
12218 Aiken Rd., Suite 303
Louisville, KY 40223
Phone: (502) 496-6214
Email: kthompson@premiermobiletherapy.com
Website: https://www.premiermobiletherapy.com/

PRIVACY POLICY

Call 

(502)-496-6214

Email 

kthompson@premiermobiletherapy.com

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